General The following terms of How We Do Business are subject to change without notice. Our current terms of How We Do Business will be posted on our web site. Always review them prior to using our web site to ensure that you understand our current terms of How We Do Business. Please contact us with any questions regarding How We Do Business for clarification. By accessing and purchasing from our web site, you agree to all of the terms of How We Do Business which form a legally binding agreement. If you do not agree, please exit our web site.
We reserve the right at any time to partially or completely modify, edit, delete, suspend or discontinue, temporarily or permanently, the services, materials, and products including wood species names, product information, images, descriptions available through this web site without notice.
All WEBSITE visitors must agree that VIP Wooden Pens LLC shall not be liable to them or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this web site.
Access to and use of this web site and the information, materials, products and services available through this site are subject to all applicable laws and regulations.
Sizes of pen blanks are generally 5/8” - 1“ x 5/8” x 1” x 4-1/2” - 6” unless noted differently. (Most are approximately ¾” x ¾” x 5”)
All pen blanks are dried unless specifically noted.
Pen blanks may be partially or completely waxed.
Pen blanks are inspected for any defects when we fill your order. Pen blanks may contain defects that we feel could be removed during the turning process.
We do not send free samples of any wood species.
Product Information, Images and Descriptions The items we sell are natural products. There are variations in color, grain pattern and texture between items made with the same wood species. Also note that image coloring and tints may vary due to differences in software and monitors. The images on our web site display a typical example of the product. Each item is unique, and one-of-a-kind. Unless an item is specifically listed as the product to be sent, the item you receive will not be identical to the image shown.
Each wood species on our web site may be named differently by different woodworkers. The names of each wood species on our website are determined by our suppliers, although product Information, images and descriptions of each species on our web site may be similar to product Information, images and descriptions of other wood species on our web site due to limited or unavailable information for any wood species.
Site Discrepancies and Errors We strive to keep the content of our site accurate, however, there may be inadvertent discrepancies from time to time. In the event of discrepancies concerning products, pricing, descriptions, or availability, the sale will be voided by us and you will be contacted.
We are not responsible or liable for any health effects or personal injury caused by woodworking.
We are not responsible or liable for any normal wear and tear or damage to tools and machinery caused by woodworking.
Sales & Shipping
Prices, offers, shipping carriers and shipping costs are subject to change without notice.
U.S. sales and shipping only; no international sales on shipping.
Minimum purchase of 5 pen blanks for any species in quantities of 5 for any species please.
All sales must be pre-paid by customer prior to filling and shipping the order.
Prices include shipping.
We currently ship via USPS Priority small flat rate boxes.
All Or Nothing Return Policy
Notify us if you are returning any items.
All returns must be shipped pre-paid by customer; no refunds will be given for prepaid shipping by customer.
Items being returned for full credit must be in re-salable condition. No merchandise will be accepted if it has been altered in any way such as: cut, turned, surfaced, jointed, stained, finished or damaged.
A full refund (less initial shipping cost of $5.80) will be remitted within 30 days of our receipt, subject to our inspection and acceptance of the product.
No partial returns accepted.
No partial or full exchanges please.
All sales are final after 30 days of purchase date. No returns will be accepted.
Payment All orders are processed through Pay Pal’s secure system. A PayPal account is not needed. You will have the choice of paying by cash, bank card, credit card or with PayPal.
None of the financial transactions occur on the VIP Wooden Pens web site. Your financial information is secured within PayPal.
Trademarks Trademarks mentioned on our web site belong to their respective owners, even if not clearly identified.
Mailing Lists We do not sell, share, or distribute any of your personal information.
Web Site Content You may not, under any condition, copy or redistribute any content from our web site without our written permission.